Reverse logistics is the set of activities performed after the sale of a product to recapture value and end the product’s lifecycle. It includes returning a product to the manufacturer or distributor or forwarding it for service, replacement or recycling. Reverse logistics is sometimes referred to as aftermarket supply chain, aftermarket logistics, or retrogistic. In our article, you can find information about reverse logistics features and more.
What is Reverse Logistics?
Reverse logistics is performed to recapture value after a product is sold and to end the product’s lifecycle. When we say what reverse logistics means ; includes returning a product to the manufacturer or distributor, or forwarding it for service, replacement, or recycling. Reverse logistics is sometimes referre to as aftermarket supply chain, aftermarket logistics, or retrogistic.
What is Reverse Logistics
What are Reverse Logistics Activities?
Considering the reverse logistics activities are as follows;
Returns management
This process deals with product returns from customers or preventing returns in the first place. These activities should be fast, controllable, visible and understandable. Customers Seychelles Email List evaluate a company based on its return flow and re-refund policies. A re-refund is the second time an item is returne. Often these returns trigger extended return policies, such as offering store credit.
For example, a customer purchases a returned item with customs clearance, takes it home, and discovers it is defective. Store policy normally does not accept returns, but does allow store credit for faulty item. Refunds can also occur when a seller refuses the return and returns it to the buyer without a refund. This scenario can happen with bespoke products.
What Are Reverse Logistics Activities
Returns management
Return policy
Policies about returns that a company shares with its customers. These policies should be visible and consistent. Employees must also comply.
Remanufacturing or refurbishing
Another type of reverse logistics management includes Phone Number BR remanufacturing, reconditioning, and refurbishment. These activities repair, rebuild and reprocess products. Companies include replaceable, reusable parts or materials of parts.
