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How can businesses use SMS marketing to engage with customers during the pandemic?

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The COVID-19 pandemic has changed the way businesses operate, and SMS marketing is no exception. With more people staying home and using their phones more often, SMS has become a more effective way to reach customers and build relationships. Here are some ways businesses can use SMS marketing to engage with customers during the pandemic: Send promotions and discounts. SMS is a great way to promote your latest deals and discounts. You can send out flash sales, coupons, or even just a reminder that your products are on sale. Announce new products or services. If you’re launching a new product or service, SMS is a great way to let your customers know. You can send out a teaser message a few days before the launch, and then follow up with a more detailed message on the day of the launch. Provide order and shipping updates.

If you’re selling products online SMS is a great way to keep your

Customers updated on their orders. You can send out a message when their order is placed, when it’s shipped, and when it’s delivered. Offer customer support. If your customers have questions or need help, SMS is a great way to provide customer support. You can set up a dedicated SMS number for customer support, or you can simply use your regular business number. Send surveys and collect feedback. SMS is a great way to collect feedback from your customers. You can send out surveys to get their opinions Clipping Path on your products, services, or overall customer experience. Wish customers a happy birthday or other special occasion. A simple “Happy Birthday” message can go a long way towards building customer loyalty. You can also send out messages on other special occasions, such as holidays or anniversaries. These are just a few ways businesses can use SMS marketing to engage with customers during the pandemic.

 

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By using SMS in a creative and strategic way businesses can

Stay top-of-mind with their customers and build stronger relationships. Here are some additional tips for using SMS marketing effectively during the pandemic: Get permission before you send messages. It’s important to get permission from your customers before you start sending them SMS messages. This will help to ensure that your messages are received well and that your customers don’t unsubscribe Phone Number BR from your list. Keep your messages short and to the point. People are more likely to read and respond to short, concise messages. Aim for messages that are no more than 160 characters long. Use clear and concise language. Your messages should be easy to understand and should avoid jargon or technical terms. Personalize your messages. The more personalized your messages are, the more likely they are to be read and responded to. Use your customers’ names and include information that is relevant to them.

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