If you are going to use Facebook Messenger for your e-commerce company, you must have a Messenger account at this point and activate this account. At this point, the steps that businesses should follow are as follows.
Login to Your Facebook Company Page
Enter the Settings on Your Page
Go to Messages Tab in General Settings
Activate the Allow Incoming Messages section from this tab.
Thanks to this work you will do from the Facebook business page, you can set up Facebook Messenger and then you can start using Facebook for purposes such as answering customer questions and making sales.
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Opening a Facebook Messenger Account
Use Instant Message Settings
One of the issues that brands that will use Facebook messenger for e-commerce should pay attention to is quick message settings. Instant messages are automatic messages used by e-commerce companies.
E-commerce companies, which usually make quick message settings, can respond quickly to their customers, which shortens the response time. For this reason, in order to increase Moldova Email List customer satisfaction and ensure brand loyalty of every brand that will use Facebook Messenger in e-commerce ;
Thank you for contacting our business.
We will assist you as soon as possible.
Our support team will contact you quickly.
It should set quick messages like. Thus, you can both respond to your customers faster and keep them in contact with your brand.
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Use Instant Message Settings
Advertise on Facebook Messenger
To make more sales, Facebook Messenger provides many advantages in e-commerce . One of these advantages is the advertisements that brands can place on Facebook Messenger. Facebook Messenger
Facebook Messenger is not only used to sell. In addition to sales, brands also use this platform to answer customer questions, find solutions to customers’ problems, in short, increase Phone Number BR customer satisfaction by helping customers. So, how should e-commerce companies that want to sell through Facebook Messenger or increase customer satisfaction should act.
